Have you ever considered 3rd party support for your business?

Manufacturers have a reputation for charging too much for support, overstating their on site response times and failing to return calls. Sounds familiar?

BSI are combating this manufacturer lethargy with their own managed global support service. Support is available for Oracle, HP, IBM, Cisco, Dell, EMC, NetApp, Fujitsu and more.

The numerous benefits to this service are:

  • Up to 90% cost saving compared to manufacturer support.
  • User defined response times from parts only to 2 hr on-site. Available 24x7, 365 days a year.
  • Simplified fault logging, via e-mail or 60-second call.
  • Consolidate support on hardware AND software.
  • Consolidation of manufacturer and 3rd party support when both are required.
  • Centralised global support - including the EMEA, Far East & South America.
  • Option for on-site software engineers, not just hardware.
  • 'Fly-and-fix' option for worldwide remote destinations.
  • Support is available for HP, Oracle, IBM, Cisco, Dell, EMC, Fujitsu, NetApp and more.

Read our Managed Support Service brochure here.

Contact BSI today for a no-obligation quote on your support requirements, or a free of charge support audit.